Whether you spotted a bug, want to suggest a feature, or have a media enquiry — the founder reads every email personally. No support-ticket black hole.
For most questions we reply within 24 hours on weekdays. Trial questions go to the front of the queue.
Bugs, feature requests, billing · replies in <24h on weekdays
Login issues, trial extension, plan changes · priority queue
Vulnerability reports (PGP available), legal notices · PGP key on request